Frequently Asked Questions

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What if I forget to take a picture of my food?

No problem! You can look up a picture of what you forgot to record online and take a picture of your screen, or just take a picture of anything you’d like, and enter the name of the food.

What if I don’t want to type in the names of everything I eat before my meal?

Simply take a picture of the food. Later on after your meal, you can add a description to the pictures.

It did not find what I searched for?

Your search term may be too specific. Try using broader description. If eating from a popular food chain (i.e. McDonald’s) try entering “McDonald’s” before the first item: McDonald’s apple pie, large fries.

You don’t have my favorite food or restaurant in your database.

Please email (info@photocalorie.com) us the missing item and we will track it down and add it to our growing nutrition database.  If you already have the nutrition information that would be a big help – but not necessary.  We’ll let you know when it’s updated.

What if I think PhotoCalorie miscalculated my food info?

You can manually edit the nutrition content of your food. Select the food item in the journal, select “edit” and enter the new values.

How are you calculating the nutrition facts?

We use an algorithm designed to find what we believe to be the best match to your description. Our values are based on the nutrition information available through the United States Department of Agriculture and countless restaurants and food chains.

There is no service where I ate and PhotoCalorie could not connect to the server.

When you get into an area with service, you can go back to the description page for a particular food and re-save it. We are currently working on a better way to automatically update the information when service becomes available.